Momentum FSM

TEAM MANAGEMENT

Manage your employees, crews, and subcontractors from one place

Organize employees, subcontractors, crews, schedules, permissions, and availability in one employee management platform built specifically for home service businesses. Whether you manage two technicians or multiple crews, Momentum scales with your business while keeping employee records, permissions, and scheduling organized.

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Give every team member the right level of access

Owners, dispatchers, technicians, office staff, and subcontractors all need different levels of access. Momentum gives every employee access only to the information they need based on their role. Assign permissions by responsibility, protect sensitive financial information, give technicians exactly what they need in the field, and restrict subcontractors to assigned work. Assign access by role and responsibility Limit sensitive financial and administrative information Give technicians the details they need in the field Restrict subcontractors to assigned work

  • Assign access by role and responsibility

  • Limit sensitive financial and administrative information

  • Give technicians the details they need in the field

  • Restrict subcontractors to assigned work

From hiring to the first scheduled job

Set up each team member with the information, access, and responsibilities they need.

Workflow from customer request to scheduled work
  1. 1Add the team member

    Create an employee or subcontractor profile with their contact details, job title, and employment information.

  2. 2Assign their role

    Choose the appropriate access level based on what the person needs to view or manage.

  3. 3Set availability

    Record working hours, active status, and whether the team member can be assigned scheduled work.

  4. 4Assign work

    Assign individual jobs or group technicians into crews for scheduling, routing, and reporting.

Once your workforce is organized, Momentum automatically connects employee records, permissions, scheduling, routing, and job assignments so your workforce management process stays organized from the office to the field.

Your people, organized

Keep employee information, responsibilities, availability, and access organized as your service business grows.

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  • Role-based permissions

    Assign permissions that grow with your business—from a single office manager to multiple dispatchers and administrators.

  • Employee profiles

    Store employee records, contact information, job titles, hire dates, pay details, certifications, and employment history organized in one centralized employee management software platform.

  • Field teams and crews

    Organize technicians into crews as your business grows from a single truck to multiple teams.

  • Subcontractor access

    Simplify subcontractor management by giving outside crews access only to assigned work.

  • Availability and work schedules

    Track technician availability, working hours, and scheduling preferences to improve dispatching decisions.

  • Employee status

    Mark employees as active or inactive while preserving employment history and scheduled job records.

THE MOMENTUM DIFFERENCE

Team management software built for home service businesses

Whether you're hiring your third technician or your thirtieth, Momentum keeps employee records, permissions, crews, and scheduling organized without adding administrative overhead.

Experienced Team

Without Momentum

  • Employee records spread across spreadsheets and paperwork
  • Everyone receives the same system access
  • Crew assignments tracked manually
  • Subcontractors see more than they need
  • Availability communicated through calls and texts
  • Former employees are difficult to manage without losing history
Experienced Team

With Momentum

  • Centralized employee records and team information
  • Permissions tailored to each role
  • Technicians grouped for scheduling and routing
  • Access limited to assigned work
  • Employee schedules and job assignments always stay synchronized
  • Team members can be archived while preserving history

Explore connected features

Once your employees and crews are organized, use Momentum's employee scheduling software, routing, CRM, and technician app to keep every job moving.

Frequently asked questions

Yes. Momentum FSM supports role-based permissions so owners, administrators, dispatchers, technicians, and other team members can receive access based on their responsibilities.

Ready to organize your team?

Simplify employee management, organize crews, control permissions, and keep every technician connected and every job organized with one platform built for growing home service businesses.

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